We`re looking for an organised and motivated Administrator to join our Housing Team on a temporary basis. This is an excellent opportunity for someone who wants to build a career in social housing and gain hands-on experience.
In this role, you`ll work closely with our Neighbourhood and Housing teams, supporting the delivery of tenancy and neighbourhood services. You`ll gain valuable insight into the day-to-day running of housing management, develop practical administrative skills, and collaborate with colleagues across the association.
What you`ll do:
- Providing efficient day-to-day administrative support to the Housing Team
- Updating housing management systems and keeping records accurate and well maintained
- Supporting meetings, including scheduling, agenda preparation and minute taking
- Assisting with the preparation of reports, presentations, and external correspondence by gathering information, formatting documents, and supporting team communications
- Helping gather information to respond to customer enquiries and complaints
- Working with Neighbourhood Officers and other teams to keep customer information accurate and up to date
- Assisting with key housing processes, including tenancy administration and system checks
- Contributing to excellent customer service and maintaining confidentiality in line with GDPR
What we`re looking for:
- Highly organised individual with strong attention to detail
- Confident using Microsoft Office and other internal systems
- A strong communicator who works well as part of a team
- Able to manage a varied workload and meet deadlines
- Interested in developing a career in social housing!
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