EE Merthyr Tydfil Contact Centre - Part-time role - 20.0 Hours per week

Part-time shift pattern (PLEASE VIEW IN LANDSCAPE ON MOBILE):

Monday Tuesday Wednesday Thursday Friday Saturday Sunday

OFF OFF 4:15PM - 9:00PM 4:15PM - 9:00PM 4:15PM - 9:00PM 10:00AM - 5:30PM OFF

If you`re outgoing, full of energy and love talking to people, you`d be better off in sales with EE.

Maybe you`ve worked in retail, or hospitality before. You know how to deal with customers but you`re looking for something more exciting - a job that`s going to challenge you. And, of course, you want to earn a bit more cash.

Our team in Merthyr is full of people like you - so you`ll be in great company here.

What does being a sales advisor involve?

You`ll join a lively sales team in our Merthyr contact centre. We`ll train you to take incoming calls from existing EE customers and help them find the best deals on their phones and broadband. You`ll also help them to navigate the different tech products we sell.

You need to be a great listener as well as a fluent talker. A lot of the time, you`ll pick up on something that someone has said, then use that to match them with the perfect product.

Forget what you`ve heard about sales

Don`t let what you`ve heard about sales put you off. Let`s smash a few myths

• Yes, there are targets to hit. But the kind of people who like sales, love that. You`re probably naturally competitive. You get a buzz out of beating the person next to you. You hate being bored at work.

• It`s not "cold calling". The calls come in to you and you decide how best you can help the customer. That`s why we value resourceful people who like fixing problems.

• People say it`s "hard selling". It`s really not! You`re basically talking to people about fun tech stuff that they already want. Who doesn`t love a better phone, faster broadband or a new console?

Why you`ll be better off at EE

GREAT MONEY - you start on £26,116 pro-rata which goes up to £26,738 pro-rata after 8 months.

UNCAPPED COMMISSION - the more you sell, the more you can earn.

BRILLIANT BENEFITS - including 24/7 GP appointments for you and your family, free parking and discounts on EE products like phones and broadband that could save you £100s every year.

GROWTH - we`re passionate about developing our people. There are plenty of career paths across EE and BT.

FLEXIBILITY - you can bank hours then take time off when you need. Plus, generous leave for carers and anyone starting a family.

GREAT PEOPLE - you`re working with people like you. It`s a sociable, supportive environment.

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