Job Title: Gas Engineer

Contract Type: Permanent

Salary: £43,767.09 Per annum

Working Hours: 40 hours per week

Working Pattern: Monday - Friday

Location: Covering London and Kent area

The difference you will make as Gas Engineer

In this role you will carry out a range of gas work to our clients housing stock to ensure that gas appliances and installations which are worked on are safe for continued use. Ideally in this role you will safeguard the service users, members of the public, client`s personnel and Riverside employees from any potential danger associated with gas.

About you

We are looking for someone with:

• Qualified to City and Guilds/ Gas Service Engineer standard and hold appropriate ACS certification.
• or an equivalent qualification for any of the above

Why Riverside?

At Riverside, we`re a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we`ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives.

We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.

Working with us, you`ll enjoy:

• Competitive pay & generous pension
• 25 days holidays plus bank holidays
• Investment in your learning, personal development and technology
• A wide range of benefits

Diversity and Inclusion at Riverside:

We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues.

Role profile Role Responsibilities

• To ensure that ALL gas work is carried in accordance with The Gas Safety (Installation and Use) Regulations 1998 as amended and in line with the requirements of Riverside Property Services` Procedures and Policies.
• To carry out gas repair work as per works orders and in accordance with standard operating procedures to ensure commercial requirements for the number of visits, quality and workmanship, service user satisfaction and costs are met.
• To provide a comprehensive gas maintenance and installation service within domestic premises, the work must be carried out in accordance with the relevant regulations, standards and departmental procedures. The applicant must be gas qualified and hold current Domestic ACS certification or equivalent in the categories of work required and complete and to maintain all paperwork and electronic data records relevant to the work carried out to ensure completion of the job is confirmed and a comprehensive and accurate history is available for audit purposes, which includes quality, H&S issues and for invoicing purposes
• To seek authorisation from relevant office-based approver before proceeding if work required differs from works order, and document in full any additional works carried out to ensure correct invoicing can be applied.
• To utilise existing stock or collect materials as and when required to meet works orders, in accordance with standard operating procedures for purchasing and van stock control compliance
• To attend informal and formal meetings and training sessions to ensure up to date business and job knowledge, communication, skills & progression are maintained. This includes but is not limited to training, re-training, toolbox talks, 1:1`s, probation reviews etc.
• To adopt a professional manner when communicating with service users and/or client/external contacts to build and maintain a positive view of The Riverside Group. This includes but is not limited to appearance, company ID, communication.
• To highlight any safeguarding concerns to the relevant customer and
• Community officer within branch as early as possible to ensure they liaise with the client in accordance with the safeguarding policy.
• To use and maintain company vehicle/van in accordance with company vehicle & insurance policies to ensure safety, compliance, accurate and timely reporting of damage, cleanliness & condition (inside and out). This includes but is not limited to daily photographic recording of condition.
• To participate in call out cover if and when required to ensure contract compliance & service user satisfaction for emergency repairs
• Undertake the repairs applying their trade skills, knowledge & experience.
• To make a judgement on the safety of the electrical Installations worked upon
• Once work is underway - to provide updated estimates of time to complete, if requested by planner or supervisor
• Not having the knowledge or skill to undertake a job issued to you. If this is the case, you should contact your immediate supervisor and inform the service user that the job cannot be undertaken. This may lead to a complaint, but an electrician must not attempt work he/she is not competent in doing.
• To seek authorisation from relevant office-based approver before proceeding if service user requests additional work that is different from works order, and document in full any additional works carried out to ensure correct invoicing can be applied.
• To carry out new or repair work as per works orders and in accordance with standard operating procedures to ensure commercial requirements for the number of visits, quality and workmanship, service user satisfaction and costs are met.
• To undertake Inspection and Testing and to ensure that all Certificates and/or Reports are given to immediate Supervisor in a timely manner for checking, authorisation and to meet invoicing targets.
• To be responsible for ensuring electrical work is undertaken in a safe manner and to leave the property free of any potential danger caused by themselves or having been done by others.
• To minimise the financial and environmental impact of waste.
• Assist with the delivery of day-to-day service so as to maximise contract performance against KPI`s, minimise default notices and penalties and to ensure high levels of customer service so as to achieve contract value.
• Assist in the control the costs of such items as man hours, equipment, vehicles, stock and tools, thus minimising wastage and avoidable expenditure.
• Gain appropriate sign off for expenditure and Identify cost effective service delivery options to reduce cost

Additional Information

• The Group has offices across the UK and on this basis, there may be the requirement to travel to other locations to effectively perform this role, albeit that regular support will be required to teams in Camden and Dartford
• The role will be exposed to sensitive information; therefore, the role holder is expected to maintain levels of confidentiality at all times.
• In order to fulfil the requirements of this role, you will be required to work flexibly during the hours of operation.
• The role holder is expected to be committed to equal opportunities and to promote non-discriminatory practices in all aspects of work undertaken.

Person specification Essential

• Qualified to City and Guilds/ Gas Service Engineer standard and hold appropriate ACS certification.
• or an equivalent qualification for any of the above

Desirable

• Time served apprentice or a person who has undertaken a number of years gaining experience in a domestic setting both in a training facility and on-site.
• Clear and legible handwriting as others will need to check recorded testing results.

About Us

Riverside is one of the UK`s leading not-for-profit social housing and regeneration organisations, owning or managing around 75,000 homes from Irvine to Kent. We are a leading provider of supported housing services, particularly for those affected by homelessness, and our track record of transforming lives and revitalising neighbourhoods dates back over 90 years. We have plans to build over 15,000 affordable homes over the next decade.

Our Values and Behaviours Creating an Inclusive Environment

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