Retail Assistant

12 hour contract RosythWe`ve got an exciting opportunity for a friendly, dependable, and enthusiastic individual to join our award-winning team atStephens Bakeryas a Retail Assistant.At Stephens, our values guide everything we do -putting the customer first, showing a can-do attitude, and being stronger together as a team.Please note:This role requires weekday and weekend availability and is therefore not suitable for those in full-time education.

What You`ll Be Doing

As a Retail Assistant, you`re the face of Stephens - serving up smiles alongside our delicious baked goods on every shift. You`ll help bring our values to life by delivering excellent service, supporting your teammates, and approaching every day with positivity and energy.

• Putting the customer first by delivering friendly, helpful service always
• Creating a warm and welcoming atmosphere in the shop
• Answering customer questions and recommending products with confidence
• Following daily routines and task lists for cleaning, stocking, and food preparation
• Carrying out tasks as delegated by Management or Senior Sales colleagues with a can-do attitude
• Following food safety procedures and checklists to maintain high standards of cleanliness and hygiene
• Supporting the team by staying flexible and helping wherever needed - because we`re stronger together
• Keeping the shop clean, tidy, and well-stocked throughout the day
• Ensuring displays look their best and product quality is maintained
• Following correct stock rotation procedures
• Working collaboratively during busy periods to ensure the best experience for customers and colleagues alike

What We`re Looking For

We`re not just hiring a Retail Assistant - we`re welcoming someone who shares our values and brings positive energy, reliability, and a genuine passion for people.

• Someone who always puts the customer first?
• A person with a can-do attitude who enjoys getting stuck in and helping out?
• A team player who believes we`re stronger together?
• Someone who thrives in the fast-paced energy of a busy shop?

What You`ll Get in Return

We care about our people just as much as we care about our famous bridies. When you join Stephens, you`ll enjoy:

• Competitive salary:£9.71 - £12.92per hour
• Free food on shift- lunch is on us
• Gifts for special occasions(Christmas, length of service & weddings)
• Staff referral scheme- earn up to £150 for each successful referral
• 20% staff discountacross all Stephens shops
• Free confidential counsellingfor mental health, money, legal, or work matters
• Discounts at over 1,000 retailers, including Asda, Aldi, cinemas, holidays, and more
• Career development opportunities- we love to promote and develop from within

Why Join Stephens Bakery?

At Stephens Bakery, we`re not just baking - we`re baking history. As a proud fourth-generation family business with over 150 years of heritage, we combine traditional craft with a bold, modern vision.We`re known for innovation - from launching the first-ever bakery Jiffy Van and standalone bakery drive-thru, to pioneering partnerships with Co-op, Scotmid, Morrisons, and independent retailers.While we embrace new ideas, our roots remain firmly in quality, tradition, and community. Using time-honoured techniques and the finest locally sourced ingredients, we`re proud to have been crowned:

• Scottish Craft Bakery of the Year
• UK Craft Bakery Business of the Year (2021)
• Home to Scotland`s Favourite Morning Roll, Steak Bridie, and Double Biscuit

When you join Stephens, you`re not just joining a business - you`re becoming part of a team that puts customers first, supports one another, and tackles challenges together. If you`re excited about what we do and think you`d be a great fit, we`d love to hear from you.

Ready to Take the Next Step?

If you`re excited about what we do and think you`d be a great fit, we`d love to hear from you.

Our recruitment process:

1. Apply online
2. Quick chat- a casual telephone interview if shortlisted
3. Meet us in person- a relaxed face-to-face interview
4. Try it out- a paid work trial

We aim to complete the process within two weeks and are happy to work around notice periods where possible.

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