Retail Security Officer - M&S

Location: M&S Store, Kempston BEDFORD, MK42 7GB

Salary: £13.58 per hour (Guaranteed 40+ hours per week)

Candidate must have 5 years trackable working history in UK.

At M&S we take security very seriously to ensure our colleagues, customers and stores are safe environments. M&S delivers the best security through our security teams and their market leading customer service.

Why you`ll love this job:

• Protect & Serve: Safeguard M&S stores, people, and assets while delivering outstanding customer service.
• Great Pay & Benefits: Earn £13.58 per hour with amazing benefits like Save As You Earn, Share Incentive Plan, Cycle to Work, Life Assurance, and Childcare Vouchers.
• Professional Growth: Enjoy company-funded SIA Licence renewal and continuous training.
• Cutting-Edge Tech: Use body-worn cameras and mobile devices for incident reporting.
• Community: Join the friendly M&S and Mitie family.

What we`re looking for:

• Experience: Security experience essential
• Certification: A valid SIA Licence
• Skills: Excellent customer service and communication, energy, and enthusiasm

Your role:

• Stay Compliant: Follow all policies and legal requirements.
• Use Tech: Engage with provided technology for effective reporting.
• Proactive: Review and improve Assignment Instructions.
• Stay Alert: Report hazards and remain vigilant.
• Be Professional: Handle challenging situations with calm and professionalism.
• Emergency Ready: Contact emergency services when needed.

If you`re passionate about customer service like we are and have experience in security, retail, hospitality or similar skills then this could be the opportunity you`ve been looking for.

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