Care Quality Commission

Content Design Manager

JOB DESCRIPTION
Banner Title
Deco Image Care Quality Commission

Location

Home Based

Salary

£39,390 - £44,792 pro rata

Closing Date

13/10/2024

Salary: £39,390 pro rata (National Framework) or £44,792 pro rata (London Framework – if you are London office based or homebased and live within the boundary of the M25) – There is also an additional homeworking allowance of £553 per annum for those working from home
Hours: Full-time 37 hours per week or talk to us about compressed hours
Contract: Fixed term/Secondment for 23 months
Location: Home-based or office based, flexible location
Closing date: Sunday 13th October 2024 at 11.59pm

About Us

We’re the Care Quality Commission (CQC) and we work to improve health and adult social care in England.

Through the dedication of our expert team, we monitor health and social care services to provide England with a safe and compassionate care system, recognising when services perform well as well as encouraging improvements and taking action over poorer care, where necessary.

One of our main commitments is to become a truly inclusive organisation and to role model a diverse and representative culture. To do so, we work with a variety of networks, including the Disability Equality Network, Race Equality Network and LGBT+ Equality Network.

We’re now looking for a Content Design Manager to join our team on a full-time basis for a 23 month fixed term contract.

The Benefits

- 27 days’ annual leave, rising with service to 32.5 days, plus 8 Bank Holidays
- NHS pension scheme, with around a 14% employer contribution
- Free employee assistance service 24 hours a day
- Discounts to supermarkets, high street stores, electronics and fleet cars
- Discounted gym vouchers
- Cycle to work scheme
- Internal reward scheme where you could win a voucher or two!
- Equipment for homeworking

Why this could be a great role for you…

This is a terrific opportunity for a creative and motivated content design professional with both digital and non-digital experience to join our essential organisation.

You’ll have the chance to play a vital role in shaping the way we communicate with the public, helping to ensure essential information is available to those who need it most, and supporting our mission to drive high standards in health and social care.

What’s more, you'll have access to a range of fantastic benefits designed to support your personal wellbeing, professional growth and work-life balance.

So, if you're looking for a rewarding role where your contributions will truly make a difference, we want to hear from you!

What you will bring…

To be considered as our Content Design Manager, you will need:

- Experience working within a content design role
- Experience in digital and non-digital engagement techniques
- Experience advising colleagues on website and digital proposals
- Experience using different media and IT packages
- Experience managing digital projects across the whole lifecycle
- Experience in an Agile project management environment
- A clear understanding of content design principles, methodologies and best practice

What you’ll be doing…

As our Content Design Manager, you will manage the design and delivery of content that serves our users across various services.

Working closely with key stakeholders, product managers and subject matter experts, you will ensure all content is based on user needs, is clear, accessible and presented in the most effective format to help users complete tasks easily.

You will lead a team of content designers, develop and implement an effective content strategy, oversee content delivery and ensure it's kept up-to-date and accurate.

Additionally, you will:

- Collaborate with user researchers to ensure content aligns with user needs
- Manage Content Designers, offering guidance and performance feedback
- Ensure services are accessible to all users and comply with the Public Engagement Strategy

Next steps…

If you require any support or assistance with the recruitment process, please get in touch with our team or include a note in your application.

We know diverse teams allow for a more creative and productive environment and therefore encourage applications from everyone regardless of age, gender/sex, gender identity or expression, religion or belief, disability, ethnicity or sexual orientation.

So, if you’d like to join us as a Content Design Manager, please apply via the button shown.

Other organisations may call this role Content Manager, Digital Content Manager, Communications Manager, Marketing Manager, Content Editor, or Content Development Manager.

Please note

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