Support Coordinator

  • Location:
    Gloucestershire
  • Salary:
    £19,000
  • Closing date:
    25/10/2021
  • reference:
    24391822

Home Group

Support Coordinator

Gloucestershire

Part Time, Permanent 7.5hpw with the possibility of overtime!

Salary £19,000 to £20,250 [pro rata] 

Empowering customers to live rewarding and happy lives. That’s when it hits home.

We have a fabulous opportunity for you to join our awesome team. We support our brilliant customers who have complex needs that could include a history of homelessness, substance misuse, offending behaviour and other vulnerabilities.

They live in a variety of properties across the county that range from self-contained flats and studios to purpose-built properties with some shared facilities.

We help our customers get their lives back on track by addressing any issues and trauma that they may have. We support our customers to access the correct benefits, address their problems with the end goal being independent.

Customer quote

 “The staff are very helpful, I can ask anyone on shift and they will help me resolve things”

About our team

You’ll be working alongside our fabulous and talented team who are super passionate about supporting customers to reach their goals and celebrating their achievements.  To us we’re not just a team we’re a ‘work family’.

Our Senior Manager is Craig who joined us at the start of this new contract and has a wealth of experience working with vulnerable adults.

He is supported by Emily who has successfully worked her way to be the Client Service Manager. There are 12 of us in the team and we don’t just love to support our customers, we’re there for each other too! 

Working hours

You’ll work on a rota basis between the hours of 8am and 8pm and take your turn working days, evenings, weekends and bank holidays. We need you to be flexible to meet the needs of our customers, but we aim to give you the time you need to spend time doing the things that matter to you!

Bank

Looking for a more flexible working pattern? You can also join us on a flexible basis by being part of our bank.  You can work hours that fit around your current commitments or even pick up some additional shifts to your main role to earn some extra cash and get paid on a weekly basis.

About you

You’re passionate and motivated to help vulnerable people make positive and lasting changes to their lives. You’ll impress us with your ability to work on your own initiative, positively influencing people from all different backgrounds. 

You’ll help change our customer’s lives (and our services) for the better by undertaking risk assessments, support planning, goal setting and regular reviews. You’ll create bespoke and personalised support plans with and for your customers.  Each plan will look to meet our customer’s individual needs and aspirations, making sure they meet safeguarding and confidentiality requirements. You’ll also have responsibility for coordinating our support workers, apprentices and volunteers, and working collaboratively with external agencies, to assess and engage support for our customers.

We empower our customers to develop the independent living skills they need, to successfully move on. Together we’ll make a difference!

To make sure that we keep our records straight, and customers safe you’ll be given the latest IT kit, which could include a Surface Pro tablet and smart phone, supported by our new online integrated IT system which means that you don’t have to be in the office as you can complete support plans on the go. 

To make sure our customers are well supported, it’s important that you have worked in a similar environment before, however it’s your “can do” positive attitude and enthusiasm that are critical to make this role a success. We can nurture your talent, just let us know in your cover letter why you have a passion for working here!

Don’t worry, we won’t drop you in the deep end, we’ll help to you understand how things work at Home Group!

As our projects are spread out around the county you need to be able to drive, as well as having access to your own vehicle, insured for business purposes. Don’t worry, we’ll pay you expenses to cover this use!

When you join, you’ll need to have a valid Enhanced Check under the Disclosure and Barring Service. The great news is that we will pay for that to be done if you don’t have a transferrable one.

Want to know more?

If you’re not reading this advert on our careers pages, press the APPLY NOW button to access lots of useful stuff! You can download the Support Coordinator job description, and find out more about Home Group. We’ve also got some short films that show you what it’s like to work here, and we know you’ll want to find out more about our award winning benefits and rewards package!

To apply

Don’t delay applying for this brilliant job, as we may close it early if we get lots of applications! Just upload your CV and if you have one, your covering letter (this will help us learn more about you!). If you need them, we’ve also got some great templates to help you.

You’re unique!

Home Group play a big part in tackling prejudice and discrimination, not just for our customers, but colleagues too! You can be yourself here, because we value everything that makes you unique. So whatever your age, race, sexuality, disability, religion, or gender identity, we recognise and celebrate our differences. Together we make Home Group a great place to work!

Apply Now

Home Group is an equal opportunities employer and welcomes applications from all sections of the community.

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