Outbound Retention Advisor

  • Location:
  • Salary:
  • Closing date:
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Centrica Plc

The Important Stuff: 


Salary: ?20,370 + a generous OTE based on your sales performance

Shift: We are open from 0800-2000 Monday to Friday and 0800-1800 on Saturday, we have a range of shift options working 37 hours per week.

n: Home Working

Contract: Permanent (subject to probationary period)

Holidays: 25 days per year

Pension scheme

Private health care

Quarterly performance bonus

Host of flexible benefits

What we need from you: 


Passion for customers, achieving and exceeding targets

Previous experience of successfully working in a telesales role

Thrive on the challenge of smashing your targets

Great rapport building and exceptional customer service skills

Strong IT skills for navigating your way through our various systems

Suitable home working environment (we’ll provide the computer equipment, but you will need a suitable desk space with no interruptions or distractions)

Reliable broadband speed of at least 10Mbps download and a similar upload speed

About British Gas

As an energy services and solutions company, we put customers and colleagues at the heart of everything we do
, to add value for all. We share a common purpose to help our customers live sustainably, simply and affordably!

Our people are our best asset and we'd love you to join us!

About the role 


Making outbound calls to existing British Gas customers you will use your sales skills and powers of persuasion to convince our customers to remain with British Gas

You will have a toolkit of discounts and special offers to enable your conversations

In short, our call centre jobs offer the opportunity to work with people who will inspire you. People who are genuinely enthusiastic about our values. People who share your high standards and your commitment to customer service and sales.

It’s important that we do the right thing and we will carry out financial, criminal record and reference checks before you start working with us.

Apply Now

Centrica Plc is an equal opportunities employer and welcomes applications from all sections of the community.

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