Operations Specialist - Reconciliations

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Hargreaves Lansdown

Excited to grow your career?

Our mission is to 'help people save and invest with confidence'. We are looking for great people to join us, so please come and invest in YOUR future at HL.

At Hargreaves Lansdown it is our mission to empower our clients to save and invest with confidence. Our Reconciliations team sit at the heart of our Operations department playing a vital role in ensuring the integrity of our client asset data, regulatory reporting and our compliance with the CASS framework. The team work in a fast paced, friendly environment. The successful candidate will need to be able to excel whether they’re working as part of a team or on solo projects and have the desire to influence internal change in an ever-evolving regulatory climate.

We are looking for an experienced, enthusiastic & inquisitive individual to play a leading role in assisting our reconciliations team ensure that our clients assets are safe, secure and accounted for. You will be expected to bring experience and ability to the role. You will work with management to assess priorities and areas of focus and be expected to autonomously contribute towards the delivery of key regulatory targets and deadlines to a high degree of quality and competence.

To play a leading role in the delivery of the regulatory reconciliation targets and deadlines in accordance with CASS 6 & CASS 7 regulations.
To organise and facilitate root cause analysis sessions where issues arise and to recommend and ensure that appropriate actions are taken to reduce the risk of reoccurrence.
To assess quality assurance measures in order to mitigate risk of incorrect reconciliation.
To own escalation events with a variety of financial institutions to ensure prompt delivery of key data that underpins our reconciliations and recommend actions to improve reconciliation efficiency based on learnings.
To designs and deliver process training material and to facilitate training sessions, with less experienced members of the team as required.
To constructively and pro-actively lead aspects of the team's work to provide consistently high levels of performance, focused around the resolution of reconciliation discrepancies and implementing or improving key controls to drive team performance.
To deputise for the Operations Manager where appropriate to ensure the smooth operation of the team in their absence (leading team meetings, reviewing quality assurance outputs, resource and capacity planning and risk management activities).
To form partnerships within the business and with colleagues at all levels to enable the efficient resolution of reconciliation queries.


Performance-related annual bonus scheme
25* days holiday, plus 8 bank holidays, plus 1 day additional Christmas closure time
Option to purchase up to an additional 5 days holiday each year
Pension scheme - up to 19% contribution
Flexible working options available
Enhanced parental leave benefits
Variety of travel to work schemes, including season ticket loans and cycle to work
Bike storage and shower facilities
Employee assistance programme
Volunteering opportunities
Annual events, activities and sports groups
Smart casual dress policy and dress down Fridays

We know that sometimes the 'perfect candidate' doesn't exist, and that people can be put off applying for a job if they don't tick every box. If you're excited about working for us, and have most of the skills or experience we're looking for, please go ahead and apply. You could be just what we need!

Hargreaves Lansdown is an inclusive employer that values diversity in its workforce. We encourage applications from all individuals without regard to race, religion, gender, sexual orientation, national origin, disability or age.
This role may also be available on a flexible working or part time basis – please ask the Talent Acquisition team for more information.

Please note, we are unable to provide employment sponsorship to candidates.

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Hargreaves Lansdown is an equal opportunities employer and welcomes applications from all sections of the community.

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