• Location:
  • Salary:
    £4.35 to £8.21
  • Closing date:
  • reference:

Home Group

Apprentice Business Administration
Customer only
Temporary for 12 months, - (with progression opportunities available for successful candidates)
Full Time (37.5 hpw)
Salary £4.35 to £8.21 per hour, depending on age (this is reflective of NMW)
Shaping our future with brilliant apprentices! That’s when it hits home.
Our award winning apprenticeship programme has been designed to get our customers on the career ladder! (How awesome is that!) Don’t be put off by the word apprentice as you can be any age to apply.
So what’s so great about this apprenticeship? Well, your wage will be higher than the national apprenticeship minimum wage, so start planning what to spend that extra cash on! You’ll be employed for a 12 month period to get stacks of experience and launch your career! You’ll start at NVQ level 2 (equivalent to a GCSE) with a possible progression to level 3 (equivalent to A-levels) and many apprentices secure a permanent role with us! Who knows where future you will end up!
Some of our apprentices say "Working at Home Group enables me to do what I love, receive a wage and develop my skills" and "I would happily tell anyone thinking of becoming an apprentice that it provides a worthwhile qualification and experience that could lead to a very good career".
About the role
You’ll be working alongside our fabulous team who are super passionate about providing brilliant customer service.  To us were not just a team we’re a ‘work family’. Our manager is Kayleigh Stuart and she has worked for Home Group for 9 years; working in a variety of roles during her time here. There are now 5 administrators in the Whitehaven team.
There is Michaela who has a lot of valuable knowledge of Home Group having 30 plus years’ service. Stephen has been with us for 9 months and I’m sure the team will tell you their days are always full of laughter when Stephens in with his witty humour. Georgia began her time with Home Group as an apprentice Housing Manager and jumped at the chance of joining the Business Support team, she is our lead in any new tasks and getting us all up to speed on how to. Bethany and Kayleigh are new to the team joining us in March, they are fitting well into the team and already picking up a number of tasks with the teams support. The team have an excellent rapport and make every day entertaining.
In Business Support we cover centres of excellence and in Whitehaven we are half of the Customer Resource team with the other half based in our Peterborough office. Our team work collaboratively with colleagues to ensure service delivery targets are met for our potential, new, live and former customers.
Working hours for this apprenticeship are 37.5 and usually between 9-5 Monday to Friday
Who we’re looking for
You can apply for this apprenticeship if you are a current or former Home Group customer.
Ideally you will have good written and verbal communication skills, interpersonal skills and basic Microsoft Office Skills but before long you’ll be a real whizz!   You be great at working with people as part of a team, but must be able to work independently and use your initiative. You’ll be keen to learn from others how to prioritise and manage your work load, but an eye for detail is important.
You can download our Business Administration Apprenticeship Job description.
You’re unique!
Home Group play a big part in tackling prejudice and discrimination.  We want you to be yourself at here and value everything that makes you unique. So whatever your race, sexuality, disability, religion, gender or even non-gender, we recognise and celebrate your differences. Together we make Home Group a great place to work!
What’s on offer?
Our apprenticeship programme, which is a combination of a nationally accredited professional qualification, a competitive salary as well as a fantastic range of benefits, will make a real difference to your life inside and outside of work. You can download our Apprenticeship Candidate Pack to find out more.
Our apprentices say ‘So pleased I will be getting an NUS (student discount) card from my employer – another reason to say that Home Group is a great place to work.’
To top this off, we also have a full recognition scheme including an annual Apprentice Award Ceremony – will you be our next future Star?
The job for you?
Great, all you need to do now is upload a covering letter and your CV. Please do include the covering letter as we really want to know more about what you will bring to the role, your experience and for you to tell us how you live our values every day.  To help, we’ve created a template for both which you can download in the job section of our website and if you are viewing the vacancy on our current job page by clicking how to apply.
A bit about us
As well as being recognised as one of the top three large employers for apprentices at the National Apprenticeship Awards 2018, we’re also one of the UK’s biggest providers of high quality housing and care and support services.  We’re one of the largest developers of new homes and providers of houses for affordable rent.
What makes us No. 7 in the UK’s Best Large Places to Work or gives us Investors in People Gold Standard….? It’s our brilliant people like you!
Our values
At Home Group, we live by our values every day through our colleagues to provide a great service to our clients and customers.  To be a success with us you’ll need to be
Accountable (Don’t pass the buck – own it!), Commercial (Spending wisely and working creatively), Caring (Looking after one another) and Energised (Having a positive, can-do approach)

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