Operations Executive

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Direct Line Group

The role

At Direct Line Group, we’re shaping the future. Our Chief Data Office is leading the transformation for creating a data-driven organisation to use data in every decision and customer experience to obsessively make insurance easier and better value for customers. The Chief Data Office is working closely with the businesses to build a new large-scale, cloud hosted, secure, and consolidated data and analytics platform to enable our users to interact with all their data from a single trusted platform.

What we're looking for

This role offers a fantastic mix of operations coordination, project management and process improvements in a fast-changing department.

It is a fantastic time to join the team as they invest in new technologies and accelerate their change journey. We need you to join the team at this critical time to support this process as it evolves.

We are looking for someone keen to challenge the status-quo and whom will go out and look for opportunities to make change for the better.

You'll be:

    Curious with experience in project delivery ideally some knowledge of project management methodologies
    Keen to contribute and make positive changes regardless of the task at hand
    Organised and used to an agile approach to working

If this sounds like you then please apply today!

What you'll be doing

You will be the hub of the department and a key player across various projects and teams, ensuring we deliver from an operational perspective. You will be using your great relationship building skills to bring different teams and departments together, as well as including and onboarding external parties when needed.

Your focus will be on improving of the day to day operational processes within the Chief Data Office team, including coordinating recruitment and onboarding, overseeing on project delivery and process improvement and creating communication plans and supporting team collaboration.

We will be looking to you to take a lead and develop and create communication plans, process maps and infographics for our projects to help us work faster and better.

Your day to day role will include:

    Supporting the department from a resource perspective, working alongside the strategy team to ensure we have the right people in the right place at the right time
    Maintain existing and new third-party service suppliers
    Assist in identification and roll out of improved processes for our department
    Track progress of deliverables, milestones and tasks

Who you'll be working with

You will be working closely with Ivelina Nikolova, Strategy & Operations Manager. You will be central to her function, providing the project management and operational capability we need to ensure we deliver to our strategy and to our vision.

What we’ll give you

We have a strong focus on developing you and your skillset and work hard to give you the tools to do so. In addition to this we also offer a generous benefits package including family and work life balance focused options such as: fully paid maternity leave and parental leave, flexible working, insurance savings for you and your family as well as a range of other optional benefits.

Apply Now

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