Support Worker

  • Location:
  • Salary:
    £17600 to £18000
  • Closing date:
  • reference:

Home Group

Support Worker
Waveney Mental Health Cluster
Fulltime (37.5hours), Temporary for 12 Months
Salary £17600 to £18000 up to £19200 through length of service
£9 per hour if you’d prefer to work on our bank on a casual basis –You also get to use our award winning benefits package

Empowering customers to live rewarding and happy lives. That’s when it hits home.
We have a fabulous opportunity for you to join our awesome team. We support our brilliant customers who have a diagnosis of severe and enduring mental health conditions such as Schizophrenia, Bi Polar, EUPD, Personality Disorders, Anxiety and Depression, and may also have substance misuse issues and/or a mild learning disability.

This fantastic role is mainly based within one of our 24/7 services Harry Ley House which provides support to customers living in the service. You may also work within any of the services within our cluster. All have access to a local out of hours on call system to support our colleagues and customers in the event of an emergency.

We help our customers to learn or regain daily living skills such as budgeting, managing a tenancy, caring for themselves, accessing education, training and voluntary opportunities. We also support our customer’s in the community with appointments or social activities. Enabling customers to gain the skills they want and need to be ready for move on into the community.

Customer quote
“The staff have given me advice which has been beneficial and supportive. They were able to understand where I was and were helpful towards my future plans and aspirations. Staff have helped me understand who I am and to overcome worry and stress to know that help is available if needed. I feel more confident to move forward to my aspirations and improve independent living.”

About our team
You’ll be working alongside our fabulous team who are super passionate about supporting customers to reach their goals and celebrating their achievements.  To us were not just a team we’re a ‘work family’. Our Manager is Ruth and she has gained a wealth of experience working with our customer group. Ruth has worked with vulnerable adults for the last 11 years in a variety of settings such as hospital discharge through to the rehabilitation of offenders on release from prison. There are 17 of us in the team and we don’t just love to support our customers, we’re there for each other too! Lisa, Dominic, Louie and others can’t wait to meet you and welcome you to the team.

Working hours
We provide 24-hour support to our customers each day and every day. You’ll work on a rota basis, taking your turn covering sleep ins starting at 1700 to midnight sleep in until 0700 and finish at 0900, typical day shifts are 0830-1700, 0900-2100 and take your turn working days, evenings, weekends and bank holidays. We need you to be flexible to meet the needs of our customers, but we aim to give you the time you need to spend time doing the things that matter to you!

About you
You’re passionate and motivated to help vulnerable people make positive and lasting changes to their lives. You’ll impress us with your ability to work on your own initiative, positively influencing people from all different backgrounds.
We help change our customer’s lives for the better. You’ll play your part by assisting in the delivery of tasks that are based on our customers personal support plans, and their needs and aspirations. You’ll work with our Senior Support Workers and external agencies to assess and engage support for our customers. We empower our customers to develop the independent living skills they need, to successfully move on. Together we’ll make a difference!

To make sure that we keep our records straight, and customers safe, it's really important that you are technologically savvy (or at the very least not a technophobe!)

To make sure our customers are well supported, it’s important that you have worked in a 24 hour supported housing environment before. Don’t worry, we won’t drop you in the deep end, we’ll help to you understand how things work at Home Group!

You will have some experience in safeguarding, risk assessments, confidentiality, support plans, alongside working collaboratively.

Looking for a more flexible working pattern? You can also join us on a flexible basis by being part of our bank.  You can work hours that fit around your current commitments or even pick up some additional shifts to your main role to earn some extra cash and get paid on a weekly basis.

If you are successful, we need you to have an Enhanced Disclosure Check through the Disclosure and Barring Service which we’ll pay for.

What’s in it for you?
There’s lots!  Including: competitive salaries, 25 days paid holiday a year rising by 1 day per year up to 30 days, with the ability to purchase an extra 5 days, a contributory occupational money-purchase pension scheme with life assurance, salary sacrifice schemes including cycle, car, technology and childcare vouchers, heavily discounted AA membership, gyms and savings on high street stores, holidays and restaurants amongst many others.

Want to know more?
If you’re not reading this advert on our careers pages, press the APPLY NOW button to access lots of useful stuff! You’ll be able to download the Support Worker job description and can find out all about Home Group. We’ve also got these brilliant videos that show you what it’s like to work here!

To Apply
Just upload your CV and really importantly, your covering letter (don’t forget to attach this, as we really want to know more about you!) We’ve also got some great templates to help you (if you need them).

You’re unique!
Home Group play a big part in tackling prejudice and discrimination, not just for our customers, but colleagues too! You can be yourself here, because we value everything that makes you unique. So whatever your age, race, sexuality, disability, religion, or gender identity, we recognise and celebrate our differences. Together we make Home Group a great place to work!
Work Locations: Beccles (Noels Walk) Harry Ley House Noel's Walk Beccles NR34 9EQ

Apply Now

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