Senior support worker
£17,600 to £19,100
Support Coordinator – Level 3
Location, Oakwell, Gateshead
Full Time Time 37.5 hours per week
Salary £17,600 to £19,100 pa rising to £23,500 through length of service
£9.00 per hour if you’d prefer to work on our bank on a casual basis
You also get to use our award winning benefits package
Empowering customers to live rewarding and happy lives. That’s when it hits home.
We have fabulous opportunity for you to join our awesome team. We support our brilliant customers who are young people aged 16 to 25 years old with Mental Health and other complex needs.
The accommodation is at Oakwell, which provides the customers with their own flats in a communal building.
We help our customers by supporting them with their mental health needs. We have a clinical Psychologist and Occupational Therapist on the staff to help with this. We also provide support through our HAPS programme for all aspects of the customer’s lives.
About our team
You’ll be working alongside our fabulous team who are super passionate about supporting customers to reach their goals and celebrating their achievements. To us were not just a team we’re a ‘work family’. Our manager is Karen who is an experienced manager. She set this service up so is totally dedicated to the cause! There are 12 of us in the team and we don’t just love to support our customers, we’re there for each other too!
You’ll work on a rota basis between the hours of 8am to 8pm days and 8pm tom 8am nights. And take your turn working days, evenings, weekends and bank holidays. We need you to be flexible to meet the needs of our customers, but we aim to give you the time you need to spend time doing the things that matter to you!
We provide 24-hour support to our customers each day and every day. You’ll work on a rota basis and take your turn working days, evenings, weekends and bank holidays. We need you to be flexible to meet the needs of our customers, but we aim to give you the time you need to spend time doing the things that matter to you!
Looking for a more flexible working pattern? You can also join us on a flexible basis by being part of our bank. You can work hours that fit around your current commitments or even pick up some additional shifts to your main role to earn some extra cash and get paid on a weekly basis.
You’re passionate and motivated to help vulnerable people make positive and lasting changes to their lives. You’ll impress us with your ability to work on your own initiative, positively influencing people from all different backgrounds.
You’ll help change our customer’s lives (and our services) for the better by undertaking risk assessments, support planning, goal setting and regular reviews. You’ll create bespoke and personalised support plans with and for your customers. Each plan will look to meet our customer’s individual needs and aspirations, making sure they meet safeguarding and confidentiality requirements. You’ll also have responsibility for coordinating our support workers, apprentices and volunteers, and working collaboratively with external agencies, to assess and engage support for our customers.
We empower our customers to develop the independent living skills they need, to successfully move on. Together we’ll make a difference!
To make sure that we keep our records straight, and customers safe, it's really important that you are technologically savvy (or at the very least not a technophobe!) You’ll be given the latest IT kit, which could include a Surface Pro tablet and smart phone, supported by our new online integrated IT system which means that you don’t have to be in the office as you can complete support plans on the go.
It would be amazing if you have worked in this type of environment before, however it’s your “can do” positive attitude and enthusiasm that are critical to make this role a success. We can nurture your talent, just let us know in your cover letter why you have a passion for working here!
As this is a community based role, you’ll need to travel around to spend time with your customers. You could do this role using public transport, or if you drive and have access to a car that would also be amazing! (we pay your expenses to cover this use!)
If you are successful, we need you to have an Enhanced Disclosure Check through the Disclosure and Barring Service which we’ll pay for.
What’s in it for you?
There’s lots! Including: competitive salaries, 25 days paid holiday a year rising by 1 day per year up to 30 days, with the ability to purchase an extra 5 days, a contributory occupational money-purchase pension scheme with life assurance and long term disability insurance, salary sacrifice schemes including cycle, car, technology and heavily discounted AA membership, gyms and savings on high street stores, holidays and restaurants amongst many others.
Want to know more?
If you’re not reading this advert on our careers pages, press the APPLY NOW button to access lots of useful stuff! You can download the Support Coordinator job description, and learn all about us and learn all about us on the about Home Group pages. We’ve also got these brilliant videos that show you all about working at Home Group!
Just upload your CV and really importantly, your covering letter (don’t forget to attach this, as we really want to know more about you!) We’ve also got some great templates to help you (if you need them).
Home Group play a big part in tackling prejudice and discrimination, not just for our customers, but colleagues too! You can be yourself here, because we value everything that makes you unique. So whatever your age, race, sexuality, disability, religion, or gender identity, we recognise and celebrate our differences. Together we make Home Group a great place to work!
Work Locations: Gateshead (Alexandra Road) 245 Alexandra Road Bensham Gateshead NE8 1RT
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